Shipping Policy

Shipping

We're a small family business based in South East Melbourne, and we're so excited to send a little piece of Odd Duck your way.

Australia

We offer Standard and Express shipping Australia-wide.

Standard Shipping — $12.50 AUD
Express Shipping — $17.50 AUD

✨ Free standard shipping on Australian orders over $150 AUD

Orders are typically packed and dispatched within 1-3 business days. Once your order is on its way, you'll receive tracking details so you can follow its journey right to your door.

Need your order a little sooner? Choose Express Shipping at checkout for quicker delivery through Australia Post's Express network.

International

We offer international shipping for a flat rate of $25 AUD.

Delivery times will vary depending on your location and local postal services. Please note that any customs duties, taxes or import fees charged by your country are the responsibility of the customer.

Pre-Orders

From time to time, we may offer products on a pre-order basis.

If your order contains both in-stock and pre-order items, your entire order will be shipped together once the pre-order item becomes available. This helps us minimise packaging and shipping costs while ensuring everything arrives together.

Estimated dispatch dates for pre-order items will be listed on the product page. If you have any questions about a pre-order, please feel free to get in touch.

Packed With Love

Every Odd Duck order is packed with love and care by our family. Knowing our books and keepsakes are finding their way into homes, nurseries and family traditions means the world to us.

While we do our best to ensure orders arrive within estimated delivery timeframes, occasional delays can occur due to postal services, customs processing, weather events or other circumstances outside of our control.

During product launches, peak seasonal periods and sale events, dispatch and delivery timeframes may be a little longer than usual. We genuinely appreciate your patience and understanding while our small team works hard to get every order out the door.

If you have any questions about your order, please don't hesitate to get in touch. We're always happy to help.

Thank you for supporting our small family business and allowing Odd Duck to become a little part of your family's story.

With love,

Jade
Founder, Odd Duck 🦆💛